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Help Desk Assistance

Welcome to the new Dade County Schools Help Ticket System. Learn more about it here.

  • Can I see my older work tickets using this system?

    No.  The older work tickets were on a completely separate system and are not viewable here.  As you create new work tickets, they will appear under the My Conversations section located in the drop-dow...

  • Welcome to your new Help Center!

    Welcome to your new Help Center! Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which c...