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Welcome to the Dade County Schools Help Ticket System

NOTE: Please list only one item per Work Ticket


Click Here to Submit a New Work Ticket


If you have an account, sign in to see all of your previous Work Tickets
(This does not include tickets from the old Work Ticket System.)

  • Chromebooks

    Having trouble with your Chromebooks? Look here for assistance!

  • Deep Freeze

    Deep Freeze protects your computer(s) from all sorts of viruses and other issues. Learn more about it in this section.

  • Help Desk Assistance

    Welcome to the new Dade County Schools Help Ticket System. Learn more about it here.

  • Login/Password Issues

    Infinite Campus, eForms, etc...

  • Printer Issues

    Having printer issues? Simple fixes can be found in this section.

  • Promethean Board Issues

    Calibration Tips and more...

Popular in Knowledge Base

  1. Remove an app shortcut from the Chromebook shelf

  2. My Promethean Pen is not working.

  3. Welcome to your new Help Center!

  4. How do I calibrate my Promethean Board?

  5. Which network should my Chromebook be connected to?