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Promethean Board Issues

Calibration Tips and more...

  • My Promethean Pen is not working.

    There are several of things to try when your pen is not working: Restart your computer and then test the pen. Try your neighbor's pen to see if it is the pen that is having the issue.  If so, submit a...

  • How do I calibrate my Promethean Board?

    Calibration of a Promethean board is very simple: Hold the Promethean pen in front of the Flame logo at the top left corner of the board. When the calibration screen displays, tap the board. When the ...